Privacy policy

Our business is based on trust. For Flughafen Rostock-Laage, the trust of users in the protection of personal data (data protection) is a high value. Flughafen Rostock-Laage-Güstrow GmbH complies with all applicable data protection laws and also strives to continuously improve data protection.

For the purposes of this data protection declaration, Flughafen Rostock-Laage is Flughafen Rostock-Laage-Güstrow GmbH (FRLG). Websites in the sense of this data protection declaration are those websites that are operated by Rostock-Laage Airport.

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as site operator. You can recognise the encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

The FRLG collects, processes and uses personal data only insofar as this is permitted or ordered by the statutory data regulations or another legal provision or the person concerned has consented to this.

If you use a social login on FRLG websites to register or log in (e.g. LinkedIn, Google or Twitter), Rostock-Laage Airport will receive your personal data from the respective provider (e.g. LinkedIn, Google or Twitter) to the extent that you have allowed them to share the data with Rostock-Laage Airport. The information that FRLG receives here is therefore based on the data protection settings and agreements that you have concluded with your third-party provider.

Apart from this, Rostock-Laage Airport only uses the personal data collected for the provision of the websites for other purposes if the statutory data protection regulations or another legal provision permits this or if the user has consented to this.

Rostock-Laage Airport uses cookies to improve the display and navigation. A cookie is a text file that is sent to the browser by the web server. This file contains the URL that was visited as well as the date of the visit and an expiry date that determines the period of activity of the cookie. Cookies are used by Rostock-Laage Airport on the one hand to determine the preferred areas of the websites visited and on the other hand to enable the user to save his or her personal settings so that they are available again the next time the page is called up. Aggregated statistics on website visits are compiled to determine the preferred areas of the FRLG websites visited.

A notice banner about the use of cookies appears on the web pages on which cookies are used. You have the choice to decide whether you want to accept cookies or not. You can set your browser to notify you when you receive a cookie or you can exercise your legal right to object by rejecting cookies in your browser settings. If you do not accept cookies, you may not be able to use the full range of website features. You can find more information on how to handle cookies in the help pages of your browser and, for example, on the website of: http://www.allaboutcookies.org/ge/.

In the information below we have listed the different types of cookies we use on our site in terms of purpose, type and storage period:

Performance (e.g. user’s browser).

Our website was created using standard internet platforms. These already contain cookies (e.g. to recognise the browser) in order to improve performance (faster loading of content). Deleted when the browser is closed.

Preferences

Our cookies can also remember your preferences, e.g. language setting. It is also possible to send you personalised greetings or content. However, this only applies to areas with restricted access, i.e. those that require registration.Deleted when the browser is closed.

Analysis cookies

We use third party analytics cookies to help us understand how visitors use our site. This helps us to improve the quality and content on our site. The aggregated statistical information includes data such as number of visitors, length of stay. This is automatically deleted after 2 years if the FRLG site is no longer visited.

Feedback from visitors to the website

We use a survey tool from an external provider to ask for feedback from some of the visitors to our website. Cookies are used to ensure that visitors are not repeatedly invited to take the survey.First cookie is set when the visitor has not been invited to take the survey to ensure that the visitor is not invited while visiting the pages.Second cookie is set when the visitor has been invited to take the survey. This is to ensure that the visitor does not receive an invitation again until after 90 days.

1st cookie – Deleted when the browser is closed.
2nd cookie – Automatically deleted after 90 days or the survey invitation is displayed.

1. social media widgets and applications

Our website allows content to be shared via various social media channels. The purpose of social media applications is to make it easier to spread knowledge and share content. By using these tools, your personal data may be collected, processed and used by the social media applications. In this case, the collection, processing and use of personal data is governed exclusively by the data protection provisions of the respective social media provider.

2. web analysis with Google Analytics This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link.

You can also prevent the collection by setting an opt-out cookie. If you would like to prevent the future collection of your data when visiting this website, please click here: Deactivate Google Analytics

This website uses Google Analytics with the extension “anonymizeIP()” so that IP addresses are only processed in abbreviated form to exclude direct personal references.

Information about cookies

(1) We use cookies to optimise our website. These are small text files that are temporarily stored in the RAM of your computer. These cookies are deleted again after closing the browser.

(2) You can prevent cookies from being saved by selecting “Block cookies” in your browser settings. However, this may result in a functional restriction of our offers.

Google Remarketing

This website uses Google Remarketing technology from Google Inc. (“Google”). For this purpose, cookies are placed on your computer, with the help of which third-party providers, including Google, record which of our web pages were visited with your browser. This information can then be used to present our advertisements to you at a later time on other websites, e.g. as part of Google Search or on websites of the Google network. For more information on Google’s data protection and how re-marketing works, please see Google’s privacy policy. You can also deactivate the storage of cookies here through the settings of your browser and/or object to the collection within the scope of Google re-marketing through the Google ad settings.

Taboola

We use the service of Taboola on our website, which makes it possible to play out user-specific recommendations for content and advertisements based on surfing behaviour and customer interests in order to improve the user-friendliness of our offer. The usage profiles are created using pseudonyms, they are not merged with the data about the bearer of the pseudonym and do not allow any conclusions to be drawn about personal data. Taboola collects the following user information by means of cookies:

• Operating system of the user
• Web pages/content accessed on our website
• Referrer/link through which the user came to our website
• Time and number of website calls
• Calls from error pages
• Location information (city and state)
• IP addresses in shortened form

Your rights / objection:

You can find more information about Taboola at https://www.taboola.com/privacy-policy .
There you can deactivate tracking at any time in the “User Choices” section.
Once you have opted out, you will no longer be shown personalised content/advertising.

Rostock-Laage Airport uses a JavaScript and tracking pixel to evaluate website visits. The JavaScript is integrated in all FRLG websites. The JavaScript collects various information about the visitor’s computer (e.g. IP address, the time of the page call, the browser type and the existence of cookies previously set by the same server). These data are transmitted to FRLG via tracking pixels.

You have the option of deactivating JavaScript calls in your browser. In addition, you can deactivate tracking pixels by rejecting or deactivating the cookies associated with them.

Our website can determine the geographical location of your device. The sole purpose of collecting this information is to provide you with information that may be of interest to you based on your geographical location.

Our website contains links that refer to pages of third parties on the Internet. We would like to point out that the data protection declarations of the third parties may contain provisions that differ from our data protection declaration.

On our website we provide you with a booking engine of the company Ypsilon.Net AG. Here you have the possibility to book flights, package tours, hotels and/or rental cars. You conclude the travel contract with our fullfilment partner, RMK nurflug.de GmbH. During the booking process, you accept the General Terms and Conditions of RMK nurflug.de GmbH. In order to make a booking, you are required to enter the following data: title, name, date of birth, address, telephone, e-mail address, flight data and connection, other (e.g. baggage information), credit card information. This data is not stored by Flughafen Rostock-Laage GmbH.

The company Ypsilon.Net AG, Vilbeler Landstr. 203, 60388 Frankfurt am Main, has been commissioned to provide the necessary technology and to handle service requests. It is equally subject to the provisions of data protection law and is obliged to maintain confidentiality.

For the use of specific FRLG websites, specific data protection notices apply in addition to this data protection notice (e.g. Flughafen Rostock-Laage applications or newsletter order). Where necessary, users are asked for declarations of consent in order to separately legitimise the handling of personal data by Flughafen Rostock-Laage-Güstrow GmbH.

a) Data protection of newsletters and mailings

1. subscription to newsletters and mailings on the FRLG websites

We provide a wide range of newsletters and mailings on the FRLG websites. To register for topic-related newsletters and mailings, you must provide your name and e-mail address. By registering, you also give us your consent to record your future visits to our website in a personalised manner so that we can send you themed information tailored to your interests.

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. In the course of this, the potential recipient allows himself/herself to be added to a distribution list. Subsequently, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation is received will the address be actively included in the distribution list. We use this data exclusively for sending the requested information and offers.
Newsletter2Go is used as the newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the German Data Protection Regulation and the German Federal Data Protection Act.
Further information can be found here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter or by sending a message to marketing@rostock-airport.de.

2 Use of Bitly links in newsletters

In addition, we would like to point out that we use the links of the short URL service Bitly, Inc. within the scope of newsletters. By using this service, your personal data may be collected, processed and used by Bitly, Inc. in particular in the form of cookies. In this case, the collection, processing and use of personal data is governed exclusively by the data protection provisions of Bitly, Inc, www.bitly.com.

Flughafen Rostock-Laage-Güstrow GmbH regularly conducts surveys, in particular to produce studies and analyses. These surveys can take the form of both anonymous and non-anonymous surveys. In addition to the general data protection declaration of FRLG, whereby the sections on cookies, Google Analytics, and evaluations of app usage do not apply here, the following provisions apply to the online-based surveys:

Anonymous survey

If surveys are marked as anonymous, no personal data are collected, processed or used.

Non-anonymous survey

If surveys are not anonymous, personal data will only be collected with your consent. The data is collected, processed and used exclusively for the purpose stated in the declaration of consent (in particular, conducting the survey, creating a study). As soon as the purpose stated in the declaration of consent ceases to apply, the personal data you have provided will be deleted immediately. You can revoke your declaration of consent at any time.

Voluntary provision of contact data

If the survey asks for your contact details in order to inform you of the results of the survey, we must point out that your contact details will initially be stored together with your survey results and will only be separated from the survey results during the evaluation in order to ensure the anonymity of the participants.

b) Data protection for applications

see Privacy Policy for Applications »

We use surveillance camera recordings because the airport premises include security sensitive zones. We use CCTV footage to maintain security for the purpose of detecting, preventing and prosecuting criminal offences. We rely on the images to exercise and defend our legal rights.

Sharing data with authorities

a) Sharing personal data with public authorities: It is necessary in order to comply with a legal obligation. In order for you to travel, it may be legally required by authorities at the relevant point of origin and/or destination to disclose and process your personal data for border control, security and counter-terrorism purposes or other purposes determined by the authorities to be appropriate.

b) In an emergency: Your insurance company, its agents and medical staff may share relevant personal data and special types of personal data with us to protect vital interests of you or others. This may be where we, or those mentioned above, need to act on your behalf, in the interests of other customers or in an emergency. The processing is in the public interest or is carried out in the exercise of public authority.

c) Security measures: We may use personal data to carry out security measures or to respond to incidents or other similar events, including those of a medical and insurance nature.

The privacy policy is updated regularly.

The responsible body for data processing on this website is:

Flughafen Rostock-Laage-Güstrow GmbH
Airport road 1
18299 Laage

Phone: +49 (0) 038454 321 170
Email: datenschutz@rostock-airport.de

For general questions regarding data protection at Flughafen Rostock-Laage-Güstrow GmbH, please contact the Data Protection Officer of Rostock-Laage Airport at datenschutz@rostock-airport.de.

Laage, 23.5.2018